Whitepapers and Research

People Strategy

Evaluating ROI from Learning

How to develop value-based training Paul Kearns
      Evaluating ROI from Learning   (109KB)

First break all the rules

What the world's greatest managers do differently Marcus Buckingham, Curt Coffmann
      First break all the rules   (97KB)

MiniCase - Attraction and Direct Manager

Recruiting: The Importance of the Direct Manager in Attraction & Selection and Further Rules for “Recruitment Excellence”
      MiniCase - Attraction and Direct Manager   (158KB)

MiniCase - Managing HCM in a Downturn

Managing your Human Capital in an Economic Downturn
      MiniCase - Managing HCM in a Downturn   (145KB)

MiniCase - Outsourcing QA

Outsourcing: Why certifications can’t replace the right culture and capabilities.
      MiniCase - Outsourcing QA   (56KB)

MiniCase - ROI in Talent

How superior selection, engagement, and retention add 20% to the bottom line of a business hotel in Frankfurt.
      MiniCase - ROI in Talent   (144KB)

MiniCase - Salesforce Incentivisation

Compensation: How sales people and recruiters maximise their bonus by ruining their employer’s reputation.
      MiniCase - Salesforce Incentivisation   (581KB)

Whitepaper - Change Management Challenges in HRO

There are various challenges in HRO projects along the timeline. Some are obvious, some a bit surprising.
      Whitepaper - Change Management Challenges in HRO   (475KB)

Whitepaper - HR Service Strategy

How to harness your HR shared service to add real value to the business and be competitive against external providers, using technology and Self Services, redesigning processes and fostering a customer focused service culture. A white paper based on industry data and real project experience.
      Whitepaper - HR Service Strategy   (781KB)

WhitePaper - HR strategy and the Black Swan

This whitepaper explores how the management of Human Capital can drive the execution of a Black Swan ready business strategy.
      WhitePaper - HR strategy and the Black Swan   (1412KB)

Whitepaper - Integration Project Traps

The People Element of M&A and other Integration Projects: Eleven people centric issues in integration projects and why it is important to attack them early.
      Whitepaper - Integration Project Traps   (185KB)

Whitepaper - Knowledge Management and Intellectual Capital

Retaining Intellectual Capital in a Global Retail Bank: This paper aims to dust off the concept of Knowledge Management and explore its achievability and necessity in the modern business. It also provides an insight into a successful Knowledge Retention programme delivered for a large Retail Bank in the UK.
      Whitepaper - Knowledge Management and Intellectual Capital   (849KB)

Whitepaper - Organisational Culture Change

What is Organisational Culture and How Can You Change it? This whitepaper explores the following issues: Why is it so difficult to achieve a change in an organisation's Culture and why is it so often doomed to fail? How do you go about successfully changing culture? What are the practical steps to undertake?
      Whitepaper - Organisational Culture Change   (1250KB)

Whitepaper - Organisational design and the rule of "150"

What Managers can learn from Monkeys and the Hutterites: Long before lean management became paramount in management literature, various human communities throughout history as well as the high tech company Gore learnt that there is one alternative to complex structures, laws, rules and incentive mechanisms: getting the group size right.
      Whitepaper - Organisational design and the rule of "150"   (231KB)